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NHTSANHTSA · Vehicles·Recall number 15V194000

2009 Volkswagen Routan | 2010 Volkswagen Routan — Electrical system: ignition: switch

Published April 1, 2015 · Recall initiated: April 1, 2015

Summary

NHTSA records recall 15V194000, published April 1, 2015. Recalling firm: Volkswagen Group of America, Inc.; 2009 Volkswagen Routan | 2010 Volkswagen Routan — Electrical system: ignition: switch.

What's the hazard

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

What to do

Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

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Recall details

Brand
VOLKSWAGEN
Model
ROUTAN
Manufacturer
Volkswagen Group of America, Inc.
Lot
2009 VOLKSWAGEN ROUTAN | 2010 VOLKSWAGEN ROUTAN
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2009 Volkswagen Routan | 2010 Volkswagen Routan — Electrical system: ignition: switch recalled?

Yes. NHTSA published recall 15V194000 on April 1, 2015. Reported hazard: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

What should I do if I have this product?

Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLKSWAGEN. Model: ROUTAN.

View official NHTSA notice(opens on nhtsa.gov)