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NHTSANHTSA · Vehicles·Recall number 15V406000

2014 Ford Escape | 2014 Ford Transit Connect | 2015 Ford Transit Connect | 2015 Ford Escape — Electrical system: instrument cluster/panel

Published June 24, 2015 · Recall initiated: June 24, 2015

Summary

NHTSA records recall 15V406000, published June 24, 2015. Recalling firm: Ford Motor Company; 2014 Ford Escape | 2014 Ford Transit Connect | 2015 Ford Transit Connect | 2015 Ford Escape — Electrical system: instrument cluster/panel.

What's the hazard

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.

What to do

Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

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Recall details

Brand
FORD
Model
ESCAPE
Manufacturer
Ford Motor Company
Lot
2014 FORD ESCAPE | 2014 FORD TRANSIT CONNECT | 2015 FORD TRANSIT CONNECT | 2015 FORD ESCAPE
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Ford Escape | 2014 Ford Transit Connect | 2015 Ford Transit Connect | 2015 Ford Escape — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 15V406000 on June 24, 2015. Reported hazard: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.

What should I do if I have this product?

Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: ESCAPE.

View official NHTSA notice(opens on nhtsa.gov)