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NHTSANHTSA · Vehicles·Recall number 15V415000

2012 Gmc Acadia | 2012 Chevrolet Traverse | 2012 Buick Enclave | 2011 Chevrolet Traverse | 2011 Buick Enclave | 2011 Gmc Acadia | 2010 Gmc Acadia | 2010 Chevrolet Traverse | 2010 Buick Enclave | 2010 Saturn Outlook | 2009 Chevrolet Traverse | 2009 Saturn Outlook | 2009 Gmc Acadia | 2009 Buick Enclave | 2008 Saturn Outlook | 2008 Gmc Acadia | 2008 Buick Enclave | 2007 Gmc Acadia | 2007 Saturn Outlook — Structure: body: hatchback/liftgate

Published June 30, 2015 · Recall initiated: June 30, 2015

Summary

NHTSA records recall 15V415000, published June 30, 2015. Recalling firm: General Motors, LLC; 2012 Gmc Acadia | 2012 Chevrolet Traverse | 2012 Buick Enclave | 2011 Chevrolet Traverse | 2011 Buick Enclave | 2011 Gmc Acadia | 2010 Gmc Acadia | 2010 Chevrolet Traverse | 2010 Buick Enclave | 2010 Saturn Outlook | 2009 Chevrolet Traverse | 2009 Saturn Outlook | 2009 Gmc Acadia | 2009 Buick Enclave | 2008 Saturn Outlook | 2008 Gmc Acadia | 2008 Buick Enclave | 2007 Gmc Acadia | 2007 Saturn Outlook — Structure: body: hatchback/liftgate.

What's the hazard

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

What to do

GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

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Recall details

Brand
GMC
Model
ACADIA
Manufacturer
General Motors, LLC
Lot
2012 GMC ACADIA | 2012 CHEVROLET TRAVERSE | 2012 BUICK ENCLAVE | 2011 CHEVROLET TRAVERSE | 2011 BUICK ENCLAVE | 2011 GMC ACADIA | 2010 GMC ACADIA | 2010 CHEVROLET TRAVERSE | 2010 BUICK ENCLAVE | 2010 SATURN OUTLOOK | 2009 CHEVROLET TRAVERSE | 2009 SATURN OUTLOOK | 2009 GMC ACADIA | 2009 BUICK ENCLAVE | 2008 SATURN OUTLOOK | 2008 GMC ACADIA | 2008 BUICK ENCLAVE | 2007 GMC ACADIA | 2007 SATURN OUTLOOK
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2012 Gmc Acadia | 2012 Chevrolet Traverse | 2012 Buick Enclave | 2011 Chevrolet Traverse | 2011 Buick Enclave | 2011 Gmc Acadia | 2010 Gmc Acadia | 2010 Chevrolet Traverse | 2010 Buick Enclave | 2010 Saturn Outlook | 2009 Chevrolet Traverse | 2009 Saturn Outlook | 2009 Gmc Acadia | 2009 Buick Enclave | 2008 Saturn Outlook | 2008 Gmc Acadia | 2008 Buick Enclave | 2007 Gmc Acadia | 2007 Saturn Outlook — Structure: body: hatchback/liftgate recalled?

Yes. NHTSA published recall 15V415000 on June 30, 2015. Reported hazard: General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

What should I do if I have this product?

GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GMC. Model: ACADIA.

View official NHTSA notice(opens on nhtsa.gov)