2015 Ram 5500 | 2015 Ram 1500 | 2014 Ram 1500 | 2014 Jeep Cherokee | 2015 Dodge Viper | 2014 Ram 2500 | 2013 Ram 2500 | 2014 Jeep Grand Cherokee | 2015 Jeep Grand Cherokee | 2013 Ram 3500 | 2015 Jeep Cherokee | 2013 Ram 1500 | 2013 Ram 5500 | 2013 Ram 4500 | 2014 Dodge Durango | 2014 Ram 5500 | 2015 Chrysler 200 | 2014 Ram 3500 | 2014 Ram 4500 | 2015 Dodge Challenger
Published July 23, 2015 · Recall initiated: July 23, 2015
Summary
NHTSA records recall 15V461000, published July 23, 2015. Recalling firm: Chrysler (FCA US, LLC); 2015 Ram 5500 | 2015 Ram 1500 | 2014 Ram 1500 | 2014 Jeep Cherokee | 2015 Dodge Viper | 2014 Ram 2500 | 2013 Ram 2500 | 2014 Jeep Grand Cherokee | 2015 Jeep Grand Cherokee | 2013 Ram 3500 | 2015 Jeep Cherokee | 2013 Ram 1500 | 2013 Ram 5500 | 2013 Ram 4500 | 2014 Dodge Durango | 2014 Ram 5500 | 2015 Chrysler 200 | 2014 Ram 3500 | 2014 Ram 4500 | 2015 Dodge Challenger.
What's the hazard
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What to do
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
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Recall details
- Brand
- RAM
- Model
- 5500
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2015 RAM 5500 | 2015 RAM 1500 | 2014 RAM 1500 | 2014 JEEP CHEROKEE | 2015 DODGE VIPER | 2014 RAM 2500 | 2013 RAM 2500 | 2014 JEEP GRAND CHEROKEE | 2015 JEEP GRAND CHEROKEE | 2013 RAM 3500 | 2015 JEEP CHEROKEE | 2013 RAM 1500 | 2013 RAM 5500 | 2013 RAM 4500 | 2014 DODGE DURANGO | 2014 RAM 5500 | 2015 CHRYSLER 200 | 2014 RAM 3500 | 2014 RAM 4500 | 2015 DODGE CHALLENGER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2015 Ram 5500 | 2015 Ram 1500 | 2014 Ram 1500 | 2014 Jeep Cherokee | 2015 Dodge Viper | 2014 Ram 2500 | 2013 Ram 2500 | 2014 Jeep Grand Cherokee | 2015 Jeep Grand Cherokee | 2013 Ram 3500 | 2015 Jeep Cherokee | 2013 Ram 1500 | 2013 Ram 5500 | 2013 Ram 4500 | 2014 Dodge Durango | 2014 Ram 5500 | 2015 Chrysler 200 | 2014 Ram 3500 | 2014 Ram 4500 | 2015 Dodge Challenger recalled?
Yes. NHTSA published recall 15V461000 on July 23, 2015. Reported hazard: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What should I do if I have this product?
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: RAM. Model: 5500.