2014 Mazda Cx-5 | 2015 Mazda Cx-5 | 2016 Mazda Cx-5 | Pilkington Replacement Windshield — Visibility: windshield
Published January 19, 2016 · Recall initiated: January 19, 2016
Summary
NHTSA records recall 16E002000, published January 19, 2016. Recalling firm: Mazda Motor Corp.; 2014 Mazda Cx-5 | 2015 Mazda Cx-5 | 2016 Mazda Cx-5 | Pilkington Replacement Windshield — Visibility: windshield.
What's the hazard
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
What to do
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
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Recall details
- Brand
- MAZDA
- Model
- CX-5
- Manufacturer
- Mazda Motor Corp.
- Lot
- 2014 MAZDA CX-5 | 2015 MAZDA CX-5 | 2016 MAZDA CX-5 | PILKINGTON REPLACEMENT WINDSHIELD
- Risk classification
- E
- Country
- US
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Questions about this recall
Was 2014 Mazda Cx-5 | 2015 Mazda Cx-5 | 2016 Mazda Cx-5 | Pilkington Replacement Windshield — Visibility: windshield recalled?
Yes. NHTSA published recall 16E002000 on January 19, 2016. Reported hazard: Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
What should I do if I have this product?
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MAZDA. Model: CX-5.