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NHTSANHTSA · Vehicles·Recall number 16V438000

2016 Mercedes-Benz C300 — Steering: electric power assist system

Published June 15, 2016 · Recall initiated: June 15, 2016

Summary

NHTSA records recall 16V438000, published June 15, 2016. Recalling firm: Mercedes-Benz USA, LLC; 2016 Mercedes-Benz C300 — Steering: electric power assist system.

What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.

What to do

MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

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Recall details

Brand
MERCEDES-BENZ
Model
C300
Manufacturer
Mercedes-Benz USA, LLC
Lot
2016 MERCEDES-BENZ C300
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2016 Mercedes-Benz C300 — Steering: electric power assist system recalled?

Yes. NHTSA published recall 16V438000 on June 15, 2016. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.

What should I do if I have this product?

MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C300.

View official NHTSA notice(opens on nhtsa.gov)