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NHTSANHTSA · Vehicles·Recall number 16V495000

2016 Ram 5500 | 2016 Ram 3500 | 2016 Ram 4500 — Power train: transfer case (4-wheel drive)

Published July 1, 2016 · Recall initiated: July 1, 2016

Summary

NHTSA records recall 16V495000, published July 1, 2016. Recalling firm: Chrysler (FCA US, LLC); 2016 Ram 5500 | 2016 Ram 3500 | 2016 Ram 4500 — Power train: transfer case (4-wheel drive).

What's the hazard

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.

What to do

Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.

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Recall details

Brand
RAM
Model
5500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2016 RAM 5500 | 2016 RAM 3500 | 2016 RAM 4500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2016 Ram 5500 | 2016 Ram 3500 | 2016 Ram 4500 — Power train: transfer case (4-wheel drive) recalled?

Yes. NHTSA published recall 16V495000 on July 1, 2016. Reported hazard: Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.

What should I do if I have this product?

Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: 5500.

View official NHTSA notice(opens on nhtsa.gov)