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NHTSANHTSA · Vehicles·Recall number 16V544000

2011 Ferrara Inferno | 2016 Ferrara Intruder | 2012 Ferrara Igniter | 2014 Ferrara Igniter | 2014 Ferrara Inferno | 2016 Ferrara Cinder | 2012 Ferrara Intruder | 2015 Ferrara Intruder | 2014 Ferrara Cinder | 2013 Ferrara Inferno | 2016 Ferrara Igniter | 2011 Ferrara Cinder | 2013 Ferrara Igniter | 2015 Ferrara Igniter | 2015 Ferrara Cinder | 2011 Ferrara Intruder | 2013 Ferrara Intruder | 2014 Ferrara Intruder | 2012 Ferrara Inferno | 2013 Ferrara Cinder — Electrical system

Published July 20, 2016 · Recall initiated: July 20, 2016

Summary

NHTSA records recall 16V544000, published July 20, 2016. Recalling firm: Ferrara Fire Apparatus, Inc.; 2011 Ferrara Inferno | 2016 Ferrara Intruder | 2012 Ferrara Igniter | 2014 Ferrara Igniter | 2014 Ferrara Inferno | 2016 Ferrara Cinder | 2012 Ferrara Intruder | 2015 Ferrara Intruder | 2014 Ferrara Cinder | 2013 Ferrara Inferno | 2016 Ferrara Igniter | 2011 Ferrara Cinder | 2013 Ferrara Igniter | 2015 Ferrara Igniter | 2015 Ferrara Cinder | 2011 Ferrara Intruder | 2013 Ferrara Intruder | 2014 Ferrara Intruder | 2012 Ferrara Inferno | 2013 Ferrara Cinder — Electrical system.

What's the hazard

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

What to do

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.

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Recall details

Brand
FERRARA
Model
INFERNO
Manufacturer
Ferrara Fire Apparatus, Inc.
Lot
2011 FERRARA INFERNO | 2016 FERRARA INTRUDER | 2012 FERRARA IGNITER | 2014 FERRARA IGNITER | 2014 FERRARA INFERNO | 2016 FERRARA CINDER | 2012 FERRARA INTRUDER | 2015 FERRARA INTRUDER | 2014 FERRARA CINDER | 2013 FERRARA INFERNO | 2016 FERRARA IGNITER | 2011 FERRARA CINDER | 2013 FERRARA IGNITER | 2015 FERRARA IGNITER | 2015 FERRARA CINDER | 2011 FERRARA INTRUDER | 2013 FERRARA INTRUDER | 2014 FERRARA INTRUDER | 2012 FERRARA INFERNO | 2013 FERRARA CINDER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2011 Ferrara Inferno | 2016 Ferrara Intruder | 2012 Ferrara Igniter | 2014 Ferrara Igniter | 2014 Ferrara Inferno | 2016 Ferrara Cinder | 2012 Ferrara Intruder | 2015 Ferrara Intruder | 2014 Ferrara Cinder | 2013 Ferrara Inferno | 2016 Ferrara Igniter | 2011 Ferrara Cinder | 2013 Ferrara Igniter | 2015 Ferrara Igniter | 2015 Ferrara Cinder | 2011 Ferrara Intruder | 2013 Ferrara Intruder | 2014 Ferrara Intruder | 2012 Ferrara Inferno | 2013 Ferrara Cinder — Electrical system recalled?

Yes. NHTSA published recall 16V544000 on July 20, 2016. Reported hazard: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

What should I do if I have this product?

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FERRARA. Model: INFERNO.

View official NHTSA notice(opens on nhtsa.gov)