2015 Mazda Mazda5 | 2016 Mazda Cx-5 | 2016 Mazda Cx-3 — Structure: body: hatchback/liftgate
Published September 6, 2016 · Recall initiated: September 6, 2016
Summary
NHTSA records recall 16V644000, published September 6, 2016. Recalling firm: Mazda Motor Corp.; 2015 Mazda Mazda5 | 2016 Mazda Cx-5 | 2016 Mazda Cx-3 — Structure: body: hatchback/liftgate.
What's the hazard
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
What to do
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
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Recall details
- Brand
- MAZDA
- Model
- MAZDA5
- Manufacturer
- Mazda Motor Corp.
- Lot
- 2015 MAZDA MAZDA5 | 2016 MAZDA CX-5 | 2016 MAZDA CX-3
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2015 Mazda Mazda5 | 2016 Mazda Cx-5 | 2016 Mazda Cx-3 — Structure: body: hatchback/liftgate recalled?
Yes. NHTSA published recall 16V644000 on September 6, 2016. Reported hazard: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
What should I do if I have this product?
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MAZDA. Model: MAZDA5.