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NHTSANHTSA · Vehicles·Recall number 16V663000

2016 Smeal Aerial Fire Apparatus | 2015 Smeal Aerial — Electrical system

Published September 14, 2016 · Recall initiated: September 14, 2016

Summary

NHTSA records recall 16V663000, published September 14, 2016. Recalling firm: Smeal Holding, LLC; 2016 Smeal Aerial Fire Apparatus | 2015 Smeal Aerial — Electrical system.

What's the hazard

Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

What to do

Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.

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Recall details

Brand
SMEAL
Model
AERIAL FIRE APPARATUS
Manufacturer
Smeal Holding, LLC
Lot
2016 SMEAL AERIAL FIRE APPARATUS | 2015 SMEAL AERIAL
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2016 Smeal Aerial Fire Apparatus | 2015 Smeal Aerial — Electrical system recalled?

Yes. NHTSA published recall 16V663000 on September 14, 2016. Reported hazard: Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

What should I do if I have this product?

Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: SMEAL. Model: AERIAL FIRE APPARATUS.

View official NHTSA notice(opens on nhtsa.gov)