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NHTSANHTSA · Vehicles·Recall number 17V017000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Published January 12, 2017 · Recall initiated: January 10, 2017

What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

What to do

MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691

Recall details

Brand
MERCEDES BENZ
Model
C350
Manufacturer
Mercedes-Benz USA, LLC
Lot
2009 MERCEDES BENZ C350 | 2012 MERCEDES-BENZ AMG C63 | 2012 MERCEDES-BENZ GLK350 | 2012 MERCEDES-BENZ C250 | 2012 MERCEDES-BENZ C300 | 2009 MERCEDES BENZ C300 | 2008 MERCEDES BENZ C300 | 2008 MERCEDES BENZ C350 | 2012 MERCEDES-BENZ E550 | 2009 MERCEDES BENZ C63 | 2012 MERCEDES-BENZ E350 | 2012 MERCEDES BENZ SLS | 2012 MERCEDES-BENZ C350
Risk classification
V
Country
US
View official NHTSA notice

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