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NHTSANHTSA · Vehicles·Recall number 17V148000

2016 Mercedes-Benz Metris | 2017 Mercedes-Benz Metris — Lane departure: blind spot detection

Published March 8, 2017 · Recall initiated: March 7, 2017

Summary

NHTSA records recall 17V148000, published March 8, 2017 and initiated March 7, 2017. Recalling firm: Daimler Vans USA, LLC; 2016 Mercedes-Benz Metris | 2017 Mercedes-Benz Metris — Lane departure: blind spot detection.

What's the hazard

Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.

What to do

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

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Recall details

Brand
MERCEDES-BENZ
Model
METRIS
Manufacturer
Daimler Vans USA, LLC
Lot
2016 MERCEDES-BENZ METRIS | 2017 MERCEDES-BENZ METRIS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2016 Mercedes-Benz Metris | 2017 Mercedes-Benz Metris — Lane departure: blind spot detection recalled?

Yes. NHTSA published recall 17V148000 on March 8, 2017. Reported hazard: Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.

What should I do if I have this product?

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.

View official NHTSA notice(opens on nhtsa.gov)