2017 Mercedes-Benz E300 — Electrical system: software
Published April 12, 2017 · Recall initiated: April 11, 2017
Summary
NHTSA records recall 17V245000, published April 12, 2017 and initiated April 11, 2017. Recalling firm: Mercedes-Benz USA, LLC; 2017 Mercedes-Benz E300 — Electrical system: software.
What's the hazard
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.
What to do
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- E300
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2017 MERCEDES-BENZ E300
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2017 Mercedes-Benz E300 — Electrical system: software recalled?
Yes. NHTSA published recall 17V245000 on April 12, 2017. Reported hazard: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.
What should I do if I have this product?
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: E300.