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NHTSANHTSA · Vehicles·Recall number 17V287000

2017 Volkswagen Cc | 2016 Volkswagen Cc — Seats: front assembly: head restraint

Published May 2, 2017 · Recall initiated: April 28, 2017

Summary

NHTSA records recall 17V287000, published May 2, 2017 and initiated April 28, 2017. Recalling firm: Volkswagen Group of America, Inc.; 2017 Volkswagen Cc | 2016 Volkswagen Cc — Seats: front assembly: head restraint.

What's the hazard

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

What to do

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

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Recall details

Brand
VOLKSWAGEN
Model
CC
Manufacturer
Volkswagen Group of America, Inc.
Lot
2017 VOLKSWAGEN CC | 2016 VOLKSWAGEN CC
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Volkswagen Cc | 2016 Volkswagen Cc — Seats: front assembly: head restraint recalled?

Yes. NHTSA published recall 17V287000 on May 2, 2017. Reported hazard: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

What should I do if I have this product?

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLKSWAGEN. Model: CC.

View official NHTSA notice(opens on nhtsa.gov)