2016 Mercedes-Benz Sprinter 3500 | 2016 Mercedes-Benz Sprinter 2500 — Power train: driveline: driveshaft
Published September 26, 2017 · Recall initiated: September 22, 2017
Summary
NHTSA records recall 17V592000, published September 26, 2017 and initiated September 22, 2017. Recalling firm: Daimler Vans USA, LLC; 2016 Mercedes-Benz Sprinter 3500 | 2016 Mercedes-Benz Sprinter 2500 — Power train: driveline: driveshaft.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
What to do
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 3500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2016 MERCEDES-BENZ SPRINTER 3500 | 2016 MERCEDES-BENZ SPRINTER 2500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2016 Mercedes-Benz Sprinter 3500 | 2016 Mercedes-Benz Sprinter 2500 — Power train: driveline: driveshaft recalled?
Yes. NHTSA published recall 17V592000 on September 26, 2017. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
What should I do if I have this product?
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 3500.