2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris | 2015 Mercedes-Benz Metris — Steering: electric power assist system
Published September 26, 2017 · Recall initiated: September 22, 2017
Summary
NHTSA records recall 17V595000, published September 26, 2017 and initiated September 22, 2017. Recalling firm: Daimler Vans USA, LLC; 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris | 2015 Mercedes-Benz Metris — Steering: electric power assist system.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
What to do
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- METRIS
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2017 MERCEDES-BENZ METRIS | 2016 MERCEDES-BENZ METRIS | 2015 MERCEDES-BENZ METRIS
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris | 2015 Mercedes-Benz Metris — Steering: electric power assist system recalled?
Yes. NHTSA published recall 17V595000 on September 26, 2017. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
What should I do if I have this product?
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.