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NHTSANHTSA · Vehicles·Recall number 17V814000

2018 Ford Mustang — Electrical system: software

Published December 21, 2017 · Recall initiated: December 18, 2017

Summary

NHTSA records recall 17V814000, published December 21, 2017 and initiated December 18, 2017. Recalling firm: Ford Motor Company; 2018 Ford Mustang — Electrical system: software.

What's the hazard

Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection.

What to do

Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.

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Recall details

Brand
FORD
Model
MUSTANG
Manufacturer
Ford Motor Company
Lot
2018 FORD MUSTANG
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2018 Ford Mustang — Electrical system: software recalled?

Yes. NHTSA published recall 17V814000 on December 21, 2017. Reported hazard: Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection.

What should I do if I have this product?

Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: MUSTANG.

View official NHTSA notice(opens on nhtsa.gov)