2012 Zero Zero S | 2012 Zero Zero Ds | 2012 Zero Dsp — Hybrid propulsion system
Published April 5, 2018 · Recall initiated: April 4, 2018
Summary
NHTSA records recall 18V215000, published April 5, 2018 and initiated April 4, 2018. Recalling firm: Zero Motorcycles Inc.; 2012 Zero Zero S | 2012 Zero Zero Ds | 2012 Zero Dsp — Hybrid propulsion system.
What's the hazard
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
What to do
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
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Recall details
- Brand
- ZERO
- Model
- ZERO S
- Manufacturer
- Zero Motorcycles Inc.
- Lot
- 2012 ZERO ZERO S | 2012 ZERO ZERO DS | 2012 ZERO DSP
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2012 Zero Zero S | 2012 Zero Zero Ds | 2012 Zero Dsp — Hybrid propulsion system recalled?
Yes. NHTSA published recall 18V215000 on April 5, 2018. Reported hazard: Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
What should I do if I have this product?
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: ZERO. Model: ZERO S.