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NHTSANHTSA · Vehicles·Recall number 18V303000

2017 Crossroads Redwood | 2016 Crossroads Redwood — Structure: emergency: escape/egress/exit

Published May 14, 2018 · Recall initiated: May 10, 2018

Summary

NHTSA records recall 18V303000, published May 14, 2018 and initiated May 10, 2018. Recalling firm: Keystone RV Company; 2017 Crossroads Redwood | 2016 Crossroads Redwood — Structure: emergency: escape/egress/exit.

What's the hazard

Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.

What to do

Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.

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Recall details

Brand
CROSSROADS
Model
REDWOOD
Manufacturer
Keystone RV Company
Lot
2017 CROSSROADS REDWOOD | 2016 CROSSROADS REDWOOD
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Crossroads Redwood | 2016 Crossroads Redwood — Structure: emergency: escape/egress/exit recalled?

Yes. NHTSA published recall 18V303000 on May 14, 2018. Reported hazard: Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.

What should I do if I have this product?

Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CROSSROADS. Model: REDWOOD.

View official NHTSA notice(opens on nhtsa.gov)