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NHTSANHTSA · Vehicles·Recall number 18V335000

2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris | 2015 Mercedes-Benz Metris — Power train: automatic transmission

Published May 24, 2018 · Recall initiated: May 22, 2018

Summary

NHTSA records recall 18V335000, published May 24, 2018 and initiated May 22, 2018. Recalling firm: Daimler Vans USA, LLC; 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris | 2015 Mercedes-Benz Metris — Power train: automatic transmission.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

What to do

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

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Recall details

Brand
MERCEDES-BENZ
Model
METRIS
Manufacturer
Daimler Vans USA, LLC
Lot
2017 MERCEDES-BENZ METRIS | 2016 MERCEDES-BENZ METRIS | 2015 MERCEDES-BENZ METRIS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris | 2015 Mercedes-Benz Metris — Power train: automatic transmission recalled?

Yes. NHTSA published recall 18V335000 on May 24, 2018. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

What should I do if I have this product?

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.

View official NHTSA notice(opens on nhtsa.gov)