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NHTSANHTSA · Vehicles·Recall number 18V603000

2014 Turtle Top Vanterra | 2018 Turtle Top Odyssey | 2017 Turtle Top Odyssey | 2017 Turtle Top Terra Transit | 2015 Turtle Top Terra Transit | 2014 Turtle Top Terra Transit | 2017 Turtle Top Vanterra | 2016 Turtle Top Vanterra | 2013 Turtle Top Vanterra | 2016 Turtle Top Terra Transit | 2018 Turtle Top Terra Transit | 2015 Turtle Top Odyssey | 2013 Turtle Top Terra Transit | 2015 Turtle Top Vanterra | 2018 Turtle Top Vanterra | 2013 Turtle Top Odyssey | 2014 Turtle Top Odyssey | 2016 Turtle Top Odyssey — Equipment adaptive/mobility

Published September 13, 2018 · Recall initiated: September 10, 2018

Summary

NHTSA records recall 18V603000, published September 13, 2018 and initiated September 10, 2018. Recalling firm: Turtle Top; 2014 Turtle Top Vanterra | 2018 Turtle Top Odyssey | 2017 Turtle Top Odyssey | 2017 Turtle Top Terra Transit | 2015 Turtle Top Terra Transit | 2014 Turtle Top Terra Transit | 2017 Turtle Top Vanterra | 2016 Turtle Top Vanterra | 2013 Turtle Top Vanterra | 2016 Turtle Top Terra Transit | 2018 Turtle Top Terra Transit | 2015 Turtle Top Odyssey | 2013 Turtle Top Terra Transit | 2015 Turtle Top Vanterra | 2018 Turtle Top Vanterra | 2013 Turtle Top Odyssey | 2014 Turtle Top Odyssey | 2016 Turtle Top Odyssey — Equipment adaptive/mobility.

What's the hazard

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

What to do

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

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Recall details

Brand
TURTLE TOP
Model
VANTERRA
Manufacturer
Turtle Top
Lot
2014 TURTLE TOP VANTERRA | 2018 TURTLE TOP ODYSSEY | 2017 TURTLE TOP ODYSSEY | 2017 TURTLE TOP TERRA TRANSIT | 2015 TURTLE TOP TERRA TRANSIT | 2014 TURTLE TOP TERRA TRANSIT | 2017 TURTLE TOP VANTERRA | 2016 TURTLE TOP VANTERRA | 2013 TURTLE TOP VANTERRA | 2016 TURTLE TOP TERRA TRANSIT | 2018 TURTLE TOP TERRA TRANSIT | 2015 TURTLE TOP ODYSSEY | 2013 TURTLE TOP TERRA TRANSIT | 2015 TURTLE TOP VANTERRA | 2018 TURTLE TOP VANTERRA | 2013 TURTLE TOP ODYSSEY | 2014 TURTLE TOP ODYSSEY | 2016 TURTLE TOP ODYSSEY
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Turtle Top Vanterra | 2018 Turtle Top Odyssey | 2017 Turtle Top Odyssey | 2017 Turtle Top Terra Transit | 2015 Turtle Top Terra Transit | 2014 Turtle Top Terra Transit | 2017 Turtle Top Vanterra | 2016 Turtle Top Vanterra | 2013 Turtle Top Vanterra | 2016 Turtle Top Terra Transit | 2018 Turtle Top Terra Transit | 2015 Turtle Top Odyssey | 2013 Turtle Top Terra Transit | 2015 Turtle Top Vanterra | 2018 Turtle Top Vanterra | 2013 Turtle Top Odyssey | 2014 Turtle Top Odyssey | 2016 Turtle Top Odyssey — Equipment adaptive/mobility recalled?

Yes. NHTSA published recall 18V603000 on September 13, 2018. Reported hazard: Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

What should I do if I have this product?

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: TURTLE TOP. Model: VANTERRA.

View official NHTSA notice(opens on nhtsa.gov)