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NHTSANHTSA · Vehicles·Recall number 18V676000

2017 Midwest Fire All-Poly Series | 2019 Midwest Fire All-Poly Series | 2014 Midwest Fire All-Poly Series | 2016 Midwest Fire All-Poly Series | 2018 Midwest Fire All-Poly Series | 2015 Midwest Fire All-Poly Series — Electrical system: software

Published October 3, 2018 · Recall initiated: September 26, 2018

Summary

NHTSA records recall 18V676000, published October 3, 2018 and initiated September 26, 2018. Recalling firm: Midwest Fire Equipment & Repair Company; 2017 Midwest Fire All-Poly Series | 2019 Midwest Fire All-Poly Series | 2014 Midwest Fire All-Poly Series | 2016 Midwest Fire All-Poly Series | 2018 Midwest Fire All-Poly Series | 2015 Midwest Fire All-Poly Series — Electrical system: software.

What's the hazard

Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

What to do

Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.

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Recall details

Brand
MIDWEST FIRE
Model
ALL-POLY SERIES
Manufacturer
Midwest Fire Equipment & Repair Company
Lot
2017 MIDWEST FIRE ALL-POLY SERIES | 2019 MIDWEST FIRE ALL-POLY SERIES | 2014 MIDWEST FIRE ALL-POLY SERIES | 2016 MIDWEST FIRE ALL-POLY SERIES | 2018 MIDWEST FIRE ALL-POLY SERIES | 2015 MIDWEST FIRE ALL-POLY SERIES
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Midwest Fire All-Poly Series | 2019 Midwest Fire All-Poly Series | 2014 Midwest Fire All-Poly Series | 2016 Midwest Fire All-Poly Series | 2018 Midwest Fire All-Poly Series | 2015 Midwest Fire All-Poly Series — Electrical system: software recalled?

Yes. NHTSA published recall 18V676000 on October 3, 2018. Reported hazard: Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

What should I do if I have this product?

Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MIDWEST FIRE. Model: ALL-POLY SERIES.

View official NHTSA notice(opens on nhtsa.gov)