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NHTSANHTSA · Vehicles·Recall number 18V743000

2018 Freightliner Sprinter 3500 | 2018 Freightliner Sprinter 2500 | 2018 Mercedes-Benz Sprinter 3500 | 2018 Mercedes-Benz Sprinter 2500 — Latches/locks/linkages: doors: latch

Published October 24, 2018 · Recall initiated: October 24, 2018

Summary

NHTSA records recall 18V743000, published October 24, 2018. Recalling firm: Daimler Vans USA, LLC; 2018 Freightliner Sprinter 3500 | 2018 Freightliner Sprinter 2500 | 2018 Mercedes-Benz Sprinter 3500 | 2018 Mercedes-Benz Sprinter 2500 — Latches/locks/linkages: doors: latch.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

What to do

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

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Recall details

Brand
FREIGHTLINER
Model
SPRINTER 3500
Manufacturer
Daimler Vans USA, LLC
Lot
2018 FREIGHTLINER SPRINTER 3500 | 2018 FREIGHTLINER SPRINTER 2500 | 2018 MERCEDES-BENZ SPRINTER 3500 | 2018 MERCEDES-BENZ SPRINTER 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2018 Freightliner Sprinter 3500 | 2018 Freightliner Sprinter 2500 | 2018 Mercedes-Benz Sprinter 3500 | 2018 Mercedes-Benz Sprinter 2500 — Latches/locks/linkages: doors: latch recalled?

Yes. NHTSA published recall 18V743000 on October 24, 2018. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

What should I do if I have this product?

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FREIGHTLINER. Model: SPRINTER 3500.

View official NHTSA notice(opens on nhtsa.gov)