2019 Mercedes-Benz Cls 450 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz E 450 | 2019 Mercedes-Benz Amg C43 | 2019 Mercedes-Benz Amg Cls53 | 2019 Mercedes-Benz Amg E53 | 2019 Mercedes-Benz G 550 | 2019 Mercedes-Benz G63 — Electrical system: software
Published November 1, 2018 · Recall initiated: October 29, 2018
Summary
NHTSA records recall 18V761000, published November 1, 2018 and initiated October 29, 2018. Recalling firm: Mercedes-Benz USA, LLC; 2019 Mercedes-Benz Cls 450 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz E 450 | 2019 Mercedes-Benz Amg C43 | 2019 Mercedes-Benz Amg Cls53 | 2019 Mercedes-Benz Amg E53 | 2019 Mercedes-Benz G 550 | 2019 Mercedes-Benz G63 — Electrical system: software.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
What to do
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- CLS 450
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2019 MERCEDES-BENZ CLS 450 | 2019 MERCEDES-BENZ C 300 | 2019 MERCEDES-BENZ E 450 | 2019 MERCEDES-BENZ AMG C43 | 2019 MERCEDES-BENZ AMG CLS53 | 2019 MERCEDES-BENZ AMG E53 | 2019 MERCEDES-BENZ G 550 | 2019 MERCEDES-BENZ G63
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Mercedes-Benz Cls 450 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz E 450 | 2019 Mercedes-Benz Amg C43 | 2019 Mercedes-Benz Amg Cls53 | 2019 Mercedes-Benz Amg E53 | 2019 Mercedes-Benz G 550 | 2019 Mercedes-Benz G63 — Electrical system: software recalled?
Yes. NHTSA published recall 18V761000 on November 1, 2018. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
What should I do if I have this product?
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: CLS 450.