2017 Volvo Xc90 | 2019 Volvo V60 | 2019 Volvo Xc90 | 2018 Volvo S90 | 2019 Volvo Xc60 | 2018 Volvo Xc60 | 2018 Volvo Xc90 | 2017 Volvo Xc40 | 2019 Volvo S90 | 2017 Volvo S90 | 2017 Volvo V60 | 2017 Volvo Xc60 | 2017 Volvo V60cc | 2017 Volvo V90cc | 2017 Volvo V90 | 2018 Volvo V90cc | 2018 Volvo V90 | 2018 Volvo V60 | 2018 Volvo V60cc | 2019 Volvo Xc40 — Electrical system: software
Published November 16, 2018 · Recall initiated: November 13, 2018
Summary
NHTSA records recall 18V800000, published November 16, 2018 and initiated November 13, 2018. Recalling firm: Volvo Car USA, LLC; 2017 Volvo Xc90 | 2019 Volvo V60 | 2019 Volvo Xc90 | 2018 Volvo S90 | 2019 Volvo Xc60 | 2018 Volvo Xc60 | 2018 Volvo Xc90 | 2017 Volvo Xc40 | 2019 Volvo S90 | 2017 Volvo S90 | 2017 Volvo V60 | 2017 Volvo Xc60 | 2017 Volvo V60cc | 2017 Volvo V90cc | 2017 Volvo V90 | 2018 Volvo V90cc | 2018 Volvo V90 | 2018 Volvo V60 | 2018 Volvo V60cc | 2019 Volvo Xc40 — Electrical system: software.
What's the hazard
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
What to do
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
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Recall details
- Brand
- VOLVO
- Model
- XC90
- Manufacturer
- Volvo Car USA, LLC
- Lot
- 2017 VOLVO XC90 | 2019 VOLVO V60 | 2019 VOLVO XC90 | 2018 VOLVO S90 | 2019 VOLVO XC60 | 2018 VOLVO XC60 | 2018 VOLVO XC90 | 2017 VOLVO XC40 | 2019 VOLVO S90 | 2017 VOLVO S90 | 2017 VOLVO V60 | 2017 VOLVO XC60 | 2017 VOLVO V60CC | 2017 VOLVO V90CC | 2017 VOLVO V90 | 2018 VOLVO V90CC | 2018 VOLVO V90 | 2018 VOLVO V60 | 2018 VOLVO V60CC | 2019 VOLVO XC40
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2017 Volvo Xc90 | 2019 Volvo V60 | 2019 Volvo Xc90 | 2018 Volvo S90 | 2019 Volvo Xc60 | 2018 Volvo Xc60 | 2018 Volvo Xc90 | 2017 Volvo Xc40 | 2019 Volvo S90 | 2017 Volvo S90 | 2017 Volvo V60 | 2017 Volvo Xc60 | 2017 Volvo V60cc | 2017 Volvo V90cc | 2017 Volvo V90 | 2018 Volvo V90cc | 2018 Volvo V90 | 2018 Volvo V60 | 2018 Volvo V60cc | 2019 Volvo Xc40 — Electrical system: software recalled?
Yes. NHTSA published recall 18V800000 on November 16, 2018. Reported hazard: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
What should I do if I have this product?
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: VOLVO. Model: XC90.