Back to search
NHTSANHTSA · Vehicles·Recall number 18V838000

2018 Mercedes-Benz C 300 | 2018 Mercedes-Benz Amg Glc63s | 2018 Mercedes-Benz C 350 E | 2018 Mercedes Benz C 300 4matic | 2018 Mercedes-Benz Amg C63s | 2018 Mercedes-Benz Glc 350 E | 2019 Mercedes-Benz Amg Glc63s | 2018 Mercedes-Benz Amg C63 | 2018 Mercedes-Benz Amg C43 | 2018 Mercedes-Benz Glc 300 | 2018 Mercedes-Benz Amg Glc43 | 2019 Mercedes-Benz Amg Glc43 | 2019 Mercedes-Benz Glc 300 | 2018 Mercedes-Benz Amg Glc63 | 2019 Mercedes-Benz Glc350e | 2019 Mercedes-Benz Amg Glc63 — Air bags: sensor: occupant classification

Published November 30, 2018 · Recall initiated: November 27, 2018

Summary

NHTSA records recall 18V838000, published November 30, 2018 and initiated November 27, 2018. Recalling firm: Mercedes-Benz USA, LLC; 2018 Mercedes-Benz C 300 | 2018 Mercedes-Benz Amg Glc63s | 2018 Mercedes-Benz C 350 E | 2018 Mercedes Benz C 300 4matic | 2018 Mercedes-Benz Amg C63s | 2018 Mercedes-Benz Glc 350 E | 2019 Mercedes-Benz Amg Glc63s | 2018 Mercedes-Benz Amg C63 | 2018 Mercedes-Benz Amg C43 | 2018 Mercedes-Benz Glc 300 | 2018 Mercedes-Benz Amg Glc43 | 2019 Mercedes-Benz Amg Glc43 | 2019 Mercedes-Benz Glc 300 | 2018 Mercedes-Benz Amg Glc63 | 2019 Mercedes-Benz Glc350e | 2019 Mercedes-Benz Amg Glc63 — Air bags: sensor: occupant classification.

What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

What to do

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

Get an email if MERCEDES-BENZ has another recall

Free. We only write when there's a new recall that matches. Unsubscribe in one click.

Recall details

Brand
MERCEDES-BENZ
Model
C 300
Manufacturer
Mercedes-Benz USA, LLC
Lot
2018 MERCEDES-BENZ C 300 | 2018 MERCEDES-BENZ AMG GLC63S | 2018 MERCEDES-BENZ C 350 E | 2018 MERCEDES BENZ C 300 4MATIC | 2018 MERCEDES-BENZ AMG C63S | 2018 MERCEDES-BENZ GLC 350 E | 2019 MERCEDES-BENZ AMG GLC63S | 2018 MERCEDES-BENZ AMG C63 | 2018 MERCEDES-BENZ AMG C43 | 2018 MERCEDES-BENZ GLC 300 | 2018 MERCEDES-BENZ AMG GLC43 | 2019 MERCEDES-BENZ AMG GLC43 | 2019 MERCEDES-BENZ GLC 300 | 2018 MERCEDES-BENZ AMG GLC63 | 2019 MERCEDES-BENZ GLC350E | 2019 MERCEDES-BENZ AMG GLC63
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2018 Mercedes-Benz C 300 | 2018 Mercedes-Benz Amg Glc63s | 2018 Mercedes-Benz C 350 E | 2018 Mercedes Benz C 300 4matic | 2018 Mercedes-Benz Amg C63s | 2018 Mercedes-Benz Glc 350 E | 2019 Mercedes-Benz Amg Glc63s | 2018 Mercedes-Benz Amg C63 | 2018 Mercedes-Benz Amg C43 | 2018 Mercedes-Benz Glc 300 | 2018 Mercedes-Benz Amg Glc43 | 2019 Mercedes-Benz Amg Glc43 | 2019 Mercedes-Benz Glc 300 | 2018 Mercedes-Benz Amg Glc63 | 2019 Mercedes-Benz Glc350e | 2019 Mercedes-Benz Amg Glc63 — Air bags: sensor: occupant classification recalled?

Yes. NHTSA published recall 18V838000 on November 30, 2018. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

What should I do if I have this product?

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C 300.

View official NHTSA notice(opens on nhtsa.gov)