2019 Mercedes-Benz C 350 E | 2018 Mercedes-Benz E 300 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz Amg C63s | 2018 Mercedes-Benz C 300 | 2018 Mercedes-Benz C 350 E — Steering: rack and pinion: rack
Published December 4, 2018 · Recall initiated: November 29, 2018
Summary
NHTSA records recall 18V850000, published December 4, 2018 and initiated November 29, 2018. Recalling firm: Mercedes-Benz USA, LLC; 2019 Mercedes-Benz C 350 E | 2018 Mercedes-Benz E 300 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz Amg C63s | 2018 Mercedes-Benz C 300 | 2018 Mercedes-Benz C 350 E — Steering: rack and pinion: rack.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
What to do
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- C 350 E
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2019 MERCEDES-BENZ C 350 E | 2018 MERCEDES-BENZ E 300 | 2019 MERCEDES-BENZ C 300 | 2019 MERCEDES-BENZ CLS 450 | 2018 MERCEDES-BENZ AMG C63S | 2018 MERCEDES-BENZ C 300 | 2018 MERCEDES-BENZ C 350 E
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Mercedes-Benz C 350 E | 2018 Mercedes-Benz E 300 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz Amg C63s | 2018 Mercedes-Benz C 300 | 2018 Mercedes-Benz C 350 E — Steering: rack and pinion: rack recalled?
Yes. NHTSA published recall 18V850000 on December 4, 2018. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
What should I do if I have this product?
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C 350 E.