ELECTRICAL SYSTEM:SOFTWARE
Published January 30, 2019 · Recall initiated: December 19, 2018
What's the hazard
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
What to do
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- C 300
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2019 MERCEDES-BENZ C 300 | 2019 MERCEDES-BENZ AMG C43
- Risk classification
- V
- Country
- US
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