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NHTSANHTSA · Vehicles·Recall number 18V909000

2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz Amg C43 — Electrical system: software

Published January 30, 2019 · Recall initiated: December 19, 2018

Summary

NHTSA records recall 18V909000, published January 30, 2019 and initiated December 19, 2018. Recalling firm: Mercedes-Benz USA, LLC; 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz Amg C43 — Electrical system: software.

What's the hazard

Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.

What to do

Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.

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Recall details

Brand
MERCEDES-BENZ
Model
C 300
Manufacturer
Mercedes-Benz USA, LLC
Lot
2019 MERCEDES-BENZ C 300 | 2019 MERCEDES-BENZ AMG C43
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz Amg C43 — Electrical system: software recalled?

Yes. NHTSA published recall 18V909000 on January 30, 2019. Reported hazard: Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.

What should I do if I have this product?

Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C 300.

View official NHTSA notice(opens on nhtsa.gov)