2019 Chevrolet Low Cab Forward 4500 | 2019 Isuzu Nrr | 2019 Chevrolet Low Cab Forward 5500 | 2019 Isuzu Npr Hd | 2019 Isuzu Npr Xd | 2019 Isuzu Nqr — Electrical system: instrument cluster/panel
Published February 8, 2019 · Recall initiated: February 8, 2019
Summary
NHTSA records recall 19V064000, published February 8, 2019. Recalling firm: Isuzu Motors Limited; 2019 Chevrolet Low Cab Forward 4500 | 2019 Isuzu Nrr | 2019 Chevrolet Low Cab Forward 5500 | 2019 Isuzu Npr Hd | 2019 Isuzu Npr Xd | 2019 Isuzu Nqr — Electrical system: instrument cluster/panel.
What's the hazard
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
What to do
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.
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Recall details
- Brand
- CHEVROLET
- Model
- LOW CAB FORWARD 4500
- Manufacturer
- Isuzu Motors Limited
- Lot
- 2019 CHEVROLET LOW CAB FORWARD 4500 | 2019 ISUZU NRR | 2019 CHEVROLET LOW CAB FORWARD 5500 | 2019 ISUZU NPR HD | 2019 ISUZU NPR XD | 2019 ISUZU NQR
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Chevrolet Low Cab Forward 4500 | 2019 Isuzu Nrr | 2019 Chevrolet Low Cab Forward 5500 | 2019 Isuzu Npr Hd | 2019 Isuzu Npr Xd | 2019 Isuzu Nqr — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 19V064000 on February 8, 2019. Reported hazard: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
What should I do if I have this product?
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: CHEVROLET. Model: LOW CAB FORWARD 4500.