2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris — Steering: electric power assist system
Published April 10, 2019 · Recall initiated: April 10, 2019
Summary
NHTSA records recall 19V290000, published April 10, 2019. Recalling firm: Daimler Vans USA, LLC; 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris — Steering: electric power assist system.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
What to do
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Get an email if MERCEDES-BENZ has another recall
Free. We only write when there's a new recall that matches. Unsubscribe in one click.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- METRIS
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2017 MERCEDES-BENZ METRIS | 2016 MERCEDES-BENZ METRIS
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2024 Mercedes-Benz Amg Cle53 4matic+ | 2023 Mercedes-Benz Amg C43 4matic | 2025 Mercedes-Benz Gla 250 4matic |July 27, 2026
- NHTSA2026 Mercedes-Benz Gle 450 4matic Coupe | 2026 Mercedes Benz Amg Gle53 4matic+ Coupe | 2026 Mercedes Benz AmgJune 1, 2026
- NHTSA2026 Mercedes-Benz Cla 350 4matic (Ev) | 2026 Mercedes-Benz Cla 250+ (Ev) — Seat belts: front: retractorMay 4, 2026
- NHTSA2025 Mercedes-Benz Glc 300 | 2026 Mercedes-Benz Glc 300 4matic | 2026 Mercedes-Benz C 300 4matic | 2025May 4, 2026
- NHTSA2019 Bmw X3 | 2019 Bmw X4 — Air bags: frontal: passenger side: inflator moduleApril 11, 2019
- NHTSA2019 Lexus Es — Air bags: knee bolsterApril 10, 2019
Questions about this recall
Was 2017 Mercedes-Benz Metris | 2016 Mercedes-Benz Metris — Steering: electric power assist system recalled?
Yes. NHTSA published recall 19V290000 on April 10, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
What should I do if I have this product?
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.