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NHTSANHTSA · Vehicles·Recall number 19V309000

2019 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 — Exterior lighting: headlights: high/low beam dimmer switch

Published April 18, 2019 · Recall initiated: April 18, 2019

Summary

NHTSA records recall 19V309000, published April 18, 2019. Recalling firm: Daimler Vans USA, LLC; 2019 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 — Exterior lighting: headlights: high/low beam dimmer switch.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

What to do

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

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Recall details

Brand
FREIGHTLINER
Model
SPRINTER 2500
Manufacturer
Daimler Vans USA, LLC
Lot
2019 FREIGHTLINER SPRINTER 2500 | 2019 FREIGHTLINER SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 — Exterior lighting: headlights: high/low beam dimmer switch recalled?

Yes. NHTSA published recall 19V309000 on April 18, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

What should I do if I have this product?

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FREIGHTLINER. Model: SPRINTER 2500.

View official NHTSA notice(opens on nhtsa.gov)