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NHTSANHTSA · Vehicles·Recall number 19V348000

2017 Chrysler Pacifica | 2018 Chrysler Pacifica | 2019 Chrysler Pacifica — Electrical system: 12v/24v/48v battery

Published May 9, 2019 · Recall initiated: May 9, 2019

Summary

NHTSA records recall 19V348000, published May 9, 2019. Recalling firm: Chrysler (FCA US, LLC); 2017 Chrysler Pacifica | 2018 Chrysler Pacifica | 2019 Chrysler Pacifica — Electrical system: 12v/24v/48v battery.

What's the hazard

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

What to do

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

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Recall details

Brand
CHRYSLER
Model
PACIFICA
Manufacturer
Chrysler (FCA US, LLC)
Lot
2017 CHRYSLER PACIFICA | 2018 CHRYSLER PACIFICA | 2019 CHRYSLER PACIFICA
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Chrysler Pacifica | 2018 Chrysler Pacifica | 2019 Chrysler Pacifica — Electrical system: 12v/24v/48v battery recalled?

Yes. NHTSA published recall 19V348000 on May 9, 2019. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

What should I do if I have this product?

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CHRYSLER. Model: PACIFICA.

View official NHTSA notice(opens on nhtsa.gov)