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NHTSANHTSA · Vehicles·Recall number 19V489000

2018 Mercedes-Benz Metris | 2019 Mercedes-Benz Metris — Steering

Published June 25, 2019 · Recall initiated: June 25, 2019

Summary

NHTSA records recall 19V489000, published June 25, 2019. Recalling firm: Daimler Vans USA, LLC; 2018 Mercedes-Benz Metris | 2019 Mercedes-Benz Metris — Steering.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

What to do

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

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Recall details

Brand
MERCEDES-BENZ
Model
METRIS
Manufacturer
Daimler Vans USA, LLC
Lot
2018 MERCEDES-BENZ METRIS | 2019 MERCEDES-BENZ METRIS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2018 Mercedes-Benz Metris | 2019 Mercedes-Benz Metris — Steering recalled?

Yes. NHTSA published recall 19V489000 on June 25, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

What should I do if I have this product?

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.

View official NHTSA notice(opens on nhtsa.gov)