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NHTSANHTSA · Vehicles·Recall number 19V507000

2018 Freightliner Sprinter 4500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2018 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 3500 | 2018 Mercedes-Benz Sprinter 3500 | 2018 Freightliner Sprinter 3500 — Visibility: glass, side/rear

Published July 2, 2019 · Recall initiated: July 2, 2019

Summary

NHTSA records recall 19V507000, published July 2, 2019. Recalling firm: Daimler Vans USA, LLC; 2018 Freightliner Sprinter 4500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2018 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 3500 | 2018 Mercedes-Benz Sprinter 3500 | 2018 Freightliner Sprinter 3500 — Visibility: glass, side/rear.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

What to do

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

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Recall details

Brand
FREIGHTLINER
Model
SPRINTER 4500
Manufacturer
Daimler Vans USA, LLC
Lot
2018 FREIGHTLINER SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2018 MERCEDES-BENZ SPRINTER 2500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2018 MERCEDES-BENZ SPRINTER 3500 | 2018 FREIGHTLINER SPRINTER 3500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2018 Freightliner Sprinter 4500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2018 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 3500 | 2018 Mercedes-Benz Sprinter 3500 | 2018 Freightliner Sprinter 3500 — Visibility: glass, side/rear recalled?

Yes. NHTSA published recall 19V507000 on July 2, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

What should I do if I have this product?

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FREIGHTLINER. Model: SPRINTER 4500.

View official NHTSA notice(opens on nhtsa.gov)