EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Published September 9, 2019 · Recall initiated: September 9, 2019
What's the hazard
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
What to do
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- GLE 350
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2020 MERCEDES-BENZ GLE 350 | 2020 MERCEDES-BENZ GLE 450
- Risk classification
- V
- Country
- US
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