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NHTSANHTSA · Vehicles·Recall number 19V648000

2020 Mercedes-Benz Gle 350 | 2020 Mercedes-Benz Gle 450 — Equipment: other: owners/service/other manual

Published September 9, 2019 · Recall initiated: September 9, 2019

Summary

NHTSA records recall 19V648000, published September 9, 2019. Recalling firm: Mercedes-Benz USA, LLC; 2020 Mercedes-Benz Gle 350 | 2020 Mercedes-Benz Gle 450 — Equipment: other: owners/service/other manual.

What's the hazard

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

What to do

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

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Recall details

Brand
MERCEDES-BENZ
Model
GLE 350
Manufacturer
Mercedes-Benz USA, LLC
Lot
2020 MERCEDES-BENZ GLE 350 | 2020 MERCEDES-BENZ GLE 450
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Mercedes-Benz Gle 350 | 2020 Mercedes-Benz Gle 450 — Equipment: other: owners/service/other manual recalled?

Yes. NHTSA published recall 19V648000 on September 9, 2019. Reported hazard: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

What should I do if I have this product?

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: GLE 350.

View official NHTSA notice(opens on nhtsa.gov)