2019 Mercedes-Benz Metris — Seats: front assembly: head restraint
Published September 19, 2019 · Recall initiated: September 18, 2019
Summary
NHTSA records recall 19V666000, published September 19, 2019 and initiated September 18, 2019. Recalling firm: Daimler Vans USA, LLC; 2019 Mercedes-Benz Metris — Seats: front assembly: head restraint.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
What to do
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- METRIS
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2019 MERCEDES-BENZ METRIS
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Mercedes-Benz Metris — Seats: front assembly: head restraint recalled?
Yes. NHTSA published recall 19V666000 on September 19, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
What should I do if I have this product?
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.