2019 Mercedes-Benz Metris | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 4500 | 2018 Mercedes-Benz Metris | 2018 Mercedes-Benz Sprinter 4500 | 2018 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2018 Mercedes-Benz Sprinter 2500 | 2018 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 — Unknown or other
Published October 2, 2019 · Recall initiated: October 2, 2019
Summary
NHTSA records recall 19V693000, published October 2, 2019. Recalling firm: Daimler Vans USA, LLC; 2019 Mercedes-Benz Metris | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 4500 | 2018 Mercedes-Benz Metris | 2018 Mercedes-Benz Sprinter 4500 | 2018 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2018 Mercedes-Benz Sprinter 2500 | 2018 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 — Unknown or other.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
What to do
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- METRIS
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2019 MERCEDES-BENZ METRIS | 2019 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 4500 | 2018 MERCEDES-BENZ METRIS | 2018 MERCEDES-BENZ SPRINTER 4500 | 2018 MERCEDES-BENZ SPRINTER 1500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2018 MERCEDES-BENZ SPRINTER 2500 | 2018 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Mercedes-Benz Metris | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 4500 | 2018 Mercedes-Benz Metris | 2018 Mercedes-Benz Sprinter 4500 | 2018 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 1500 | 2018 Mercedes-Benz Sprinter 2500 | 2018 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 — Unknown or other recalled?
Yes. NHTSA published recall 19V693000 on October 2, 2019. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
What should I do if I have this product?
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.