2017 Western Star 4900 | 2017 Western Star 5700 | 2018 Western Star 4900 | 2018 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 5700 | 2020 Western Star 5700 | 2020 Western Star 4900 — Structure: body: door
Published October 10, 2019 · Recall initiated: October 10, 2019
Summary
NHTSA records recall 19V722000, published October 10, 2019. Recalling firm: Daimler Trucks North America, LLC; 2017 Western Star 4900 | 2017 Western Star 5700 | 2018 Western Star 4900 | 2018 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 5700 | 2020 Western Star 5700 | 2020 Western Star 4900 — Structure: body: door.
What's the hazard
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
What to do
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
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Recall details
- Brand
- WESTERN STAR
- Model
- 4900
- Manufacturer
- Daimler Trucks North America, LLC
- Lot
- 2017 WESTERN STAR 4900 | 2017 WESTERN STAR 5700 | 2018 WESTERN STAR 4900 | 2018 WESTERN STAR 5700 | 2019 WESTERN STAR 4900 | 2019 WESTERN STAR 5700 | 2020 WESTERN STAR 5700 | 2020 WESTERN STAR 4900
- Risk classification
- V
- Country
- US
Related recalls
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- NHTSA2023 Western Star 47x | 2024 Western Star 47x | 2021 Western Star 47x | 2022 Western Star 47x | 2025 WesternMay 20, 2025
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- NHTSA2019 Volvo Bus 9700 | 2020 Volvo Bus 9700 | 2018 Volvo Bus 9700 — Seat beltsOctober 10, 2019
Questions about this recall
Was 2017 Western Star 4900 | 2017 Western Star 5700 | 2018 Western Star 4900 | 2018 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 5700 | 2020 Western Star 5700 | 2020 Western Star 4900 — Structure: body: door recalled?
Yes. NHTSA published recall 19V722000 on October 10, 2019. Reported hazard: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
What should I do if I have this product?
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: WESTERN STAR. Model: 4900.