2016 Western Star 4900 | 2017 Western Star 4900 | 2016 Western Star 5700 | 2017 Western Star 5700 | 2018 Western Star 4900 | 2018 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 5700 | 2020 Western Star 5700 | 2020 Western Star 4900 — Visibility: defroster/defogger/hvac system: rear window
Published November 5, 2019 · Recall initiated: November 4, 2019
Summary
NHTSA records recall 19V792000, published November 5, 2019 and initiated November 4, 2019. Recalling firm: Daimler Trucks North America, LLC; 2016 Western Star 4900 | 2017 Western Star 4900 | 2016 Western Star 5700 | 2017 Western Star 5700 | 2018 Western Star 4900 | 2018 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 5700 | 2020 Western Star 5700 | 2020 Western Star 4900 — Visibility: defroster/defogger/hvac system: rear window.
What's the hazard
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
What to do
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
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Recall details
- Brand
- WESTERN STAR
- Model
- 4900
- Manufacturer
- Daimler Trucks North America, LLC
- Lot
- 2016 WESTERN STAR 4900 | 2017 WESTERN STAR 4900 | 2016 WESTERN STAR 5700 | 2017 WESTERN STAR 5700 | 2018 WESTERN STAR 4900 | 2018 WESTERN STAR 5700 | 2019 WESTERN STAR 4900 | 2019 WESTERN STAR 5700 | 2020 WESTERN STAR 5700 | 2020 WESTERN STAR 4900
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2016 Western Star 4900 | 2017 Western Star 4900 | 2016 Western Star 5700 | 2017 Western Star 5700 | 2018 Western Star 4900 | 2018 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 5700 | 2020 Western Star 5700 | 2020 Western Star 4900 — Visibility: defroster/defogger/hvac system: rear window recalled?
Yes. NHTSA published recall 19V792000 on November 5, 2019. Reported hazard: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
What should I do if I have this product?
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: WESTERN STAR. Model: 4900.