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NHTSANHTSA · Vehicles·Recall number 19V818000

2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster — Equipment: appliance: air conditioner

Published November 18, 2019 · Recall initiated: November 15, 2019

Summary

NHTSA records recall 19V818000, published November 18, 2019 and initiated November 15, 2019. Recalling firm: Chrysler (FCA US, LLC); 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster — Equipment: appliance: air conditioner.

What's the hazard

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

What to do

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

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Recall details

Brand
RAM
Model
PROMASTER
Manufacturer
Chrysler (FCA US, LLC)
Lot
2015 RAM PROMASTER | 2016 RAM PROMASTER | 2017 RAM PROMASTER | 2018 RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster — Equipment: appliance: air conditioner recalled?

Yes. NHTSA published recall 19V818000 on November 18, 2019. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

What should I do if I have this product?

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)