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NHTSANHTSA · Vehicles·Recall number 19V824000

2018 Glaval Bus Universal | 2019 Glaval Bus Primetime | 2018 Glaval Bus Titan | 2019 Glaval Bus Apollo | 2019 Glaval Bus Titan | 2019 Glaval Bus Titan Ii Low Floor | 2018 Glaval Bus Apollo | 2018 Glaval Bus Commute | 2018 Glaval Bus Entourage | 2018 Glaval Bus Legacy | 2018 Glaval Bus Primetime | 2018 Glaval Bus Titan Ii Low Floor | 2019 Glaval Bus Universal | 2018 Glaval Bus Concorde Ii | 2019 Glaval Bus Legacy | 2019 Glaval Bus Entourage | 2019 Glaval Bus Commute | 2019 Glaval Bus Concorde Ii — Structure: emergency: escape/egress/exit

Published November 19, 2019 · Recall initiated: November 18, 2019

Summary

NHTSA records recall 19V824000, published November 19, 2019 and initiated November 18, 2019. Recalling firm: Forest River, Inc.; 2018 Glaval Bus Universal | 2019 Glaval Bus Primetime | 2018 Glaval Bus Titan | 2019 Glaval Bus Apollo | 2019 Glaval Bus Titan | 2019 Glaval Bus Titan Ii Low Floor | 2018 Glaval Bus Apollo | 2018 Glaval Bus Commute | 2018 Glaval Bus Entourage | 2018 Glaval Bus Legacy | 2018 Glaval Bus Primetime | 2018 Glaval Bus Titan Ii Low Floor | 2019 Glaval Bus Universal | 2018 Glaval Bus Concorde Ii | 2019 Glaval Bus Legacy | 2019 Glaval Bus Entourage | 2019 Glaval Bus Commute | 2019 Glaval Bus Concorde Ii — Structure: emergency: escape/egress/exit.

What's the hazard

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.

What to do

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

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Recall details

Brand
GLAVAL BUS
Model
UNIVERSAL
Manufacturer
Forest River, Inc.
Lot
2018 GLAVAL BUS UNIVERSAL | 2019 GLAVAL BUS PRIMETIME | 2018 GLAVAL BUS TITAN | 2019 GLAVAL BUS APOLLO | 2019 GLAVAL BUS TITAN | 2019 GLAVAL BUS TITAN II LOW FLOOR | 2018 GLAVAL BUS APOLLO | 2018 GLAVAL BUS COMMUTE | 2018 GLAVAL BUS ENTOURAGE | 2018 GLAVAL BUS LEGACY | 2018 GLAVAL BUS PRIMETIME | 2018 GLAVAL BUS TITAN II LOW FLOOR | 2019 GLAVAL BUS UNIVERSAL | 2018 GLAVAL BUS CONCORDE II | 2019 GLAVAL BUS LEGACY | 2019 GLAVAL BUS ENTOURAGE | 2019 GLAVAL BUS COMMUTE | 2019 GLAVAL BUS CONCORDE II
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2018 Glaval Bus Universal | 2019 Glaval Bus Primetime | 2018 Glaval Bus Titan | 2019 Glaval Bus Apollo | 2019 Glaval Bus Titan | 2019 Glaval Bus Titan Ii Low Floor | 2018 Glaval Bus Apollo | 2018 Glaval Bus Commute | 2018 Glaval Bus Entourage | 2018 Glaval Bus Legacy | 2018 Glaval Bus Primetime | 2018 Glaval Bus Titan Ii Low Floor | 2019 Glaval Bus Universal | 2018 Glaval Bus Concorde Ii | 2019 Glaval Bus Legacy | 2019 Glaval Bus Entourage | 2019 Glaval Bus Commute | 2019 Glaval Bus Concorde Ii — Structure: emergency: escape/egress/exit recalled?

Yes. NHTSA published recall 19V824000 on November 19, 2019. Reported hazard: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.

What should I do if I have this product?

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GLAVAL BUS. Model: UNIVERSAL.

View official NHTSA notice(opens on nhtsa.gov)