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NHTSANHTSA · Vehicles·Recall number 19V867000

2020 Mercedes-Benz Gle 450 — Seats: mid/rear assembly

Published December 9, 2019 · Recall initiated: December 6, 2019

Summary

NHTSA records recall 19V867000, published December 9, 2019 and initiated December 6, 2019. Recalling firm: Mercedes-Benz USA, LLC; 2020 Mercedes-Benz Gle 450 — Seats: mid/rear assembly.

What's the hazard

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

What to do

MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

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Recall details

Brand
MERCEDES-BENZ
Model
GLE 450
Manufacturer
Mercedes-Benz USA, LLC
Lot
2020 MERCEDES-BENZ GLE 450
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Mercedes-Benz Gle 450 — Seats: mid/rear assembly recalled?

Yes. NHTSA published recall 19V867000 on December 9, 2019. Reported hazard: Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

What should I do if I have this product?

MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: GLE 450.

View official NHTSA notice(opens on nhtsa.gov)