2019 Proterra Catalyst — Electrical system: software
Published December 10, 2019 · Recall initiated: December 9, 2019
Summary
NHTSA records recall 19V871000, published December 10, 2019 and initiated December 9, 2019. Recalling firm: Phoenix Motorcars; 2019 Proterra Catalyst — Electrical system: software.
What's the hazard
Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.
What to do
Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.
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Recall details
- Brand
- PROTERRA
- Model
- CATALYST
- Manufacturer
- Phoenix Motorcars
- Lot
- 2019 PROTERRA CATALYST
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Proterra Catalyst — Electrical system: software recalled?
Yes. NHTSA published recall 19V871000 on December 10, 2019. Reported hazard: Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.
What should I do if I have this product?
Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: PROTERRA. Model: CATALYST.