2019 Chrysler Pacifica | 2018 Chrysler Pacifica — Back over prevention: sensing system: camera
Published December 12, 2019 · Recall initiated: December 12, 2019
Summary
NHTSA records recall 19V886000, published December 12, 2019. Recalling firm: Chrysler (FCA US, LLC); 2019 Chrysler Pacifica | 2018 Chrysler Pacifica — Back over prevention: sensing system: camera.
What's the hazard
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors.
What to do
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
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Recall details
- Brand
- CHRYSLER
- Model
- PACIFICA
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2019 CHRYSLER PACIFICA | 2018 CHRYSLER PACIFICA
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Chrysler Pacifica | 2018 Chrysler Pacifica — Back over prevention: sensing system: camera recalled?
Yes. NHTSA published recall 19V886000 on December 12, 2019. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors.
What should I do if I have this product?
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: CHRYSLER. Model: PACIFICA.