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NHTSANHTSA · Vehicles·Recall number 19V886000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Published December 12, 2019 · Recall initiated: December 12, 2019

What's the hazard

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors.

What to do

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Recall details

Brand
CHRYSLER
Model
PACIFICA
Manufacturer
Chrysler (FCA US, LLC)
Lot
2019 CHRYSLER PACIFICA | 2018 CHRYSLER PACIFICA
Risk classification
V
Country
US
View official NHTSA notice

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