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NHTSANHTSA · Vehicles·Recall number 20V040000

2014 Rosenbauer Commander | 2015 Rosenbauer Commander | 2016 Rosenbauer Commander | 2017 Rosenbauer Commander | 2018 Rosenbauer Commander | 2019 Rosenbauer Commander — Suspension: front

Published January 24, 2020 · Recall initiated: January 23, 2020

Summary

NHTSA records recall 20V040000, published January 24, 2020 and initiated January 23, 2020. Recalling firm: Rosenbauer America; 2014 Rosenbauer Commander | 2015 Rosenbauer Commander | 2016 Rosenbauer Commander | 2017 Rosenbauer Commander | 2018 Rosenbauer Commander | 2019 Rosenbauer Commander — Suspension: front.

What's the hazard

Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

What to do

Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.

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Recall details

Brand
ROSENBAUER
Model
COMMANDER
Manufacturer
Rosenbauer America
Lot
2014 ROSENBAUER COMMANDER | 2015 ROSENBAUER COMMANDER | 2016 ROSENBAUER COMMANDER | 2017 ROSENBAUER COMMANDER | 2018 ROSENBAUER COMMANDER | 2019 ROSENBAUER COMMANDER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Rosenbauer Commander | 2015 Rosenbauer Commander | 2016 Rosenbauer Commander | 2017 Rosenbauer Commander | 2018 Rosenbauer Commander | 2019 Rosenbauer Commander — Suspension: front recalled?

Yes. NHTSA published recall 20V040000 on January 24, 2020. Reported hazard: Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

What should I do if I have this product?

Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ROSENBAUER. Model: COMMANDER.

View official NHTSA notice(opens on nhtsa.gov)