2020 Mercedes-Benz C 300 | 2020 Mercedes-Benz E 450 | 2020 Mercedes-Benz E 350 | 2020 Mercedes-Benz Amg Gt63s | 2020 Mercedes-Benz Glc 300 | 2020 Mercedes-Benz Amg E53 | 2020 Mercedes-Benz Amg C43 | 2020 Mercedes-Benz Amg C63 S | 2020 Mercedes-Benz Amg Cls53 | 2020 Mercedes-Benz Amg Glc63 | 2020 Mercedes-Benz Amg Gt63 — Communication
Published February 10, 2020 · Recall initiated: February 7, 2020
Summary
NHTSA records recall 20V068000, published February 10, 2020 and initiated February 7, 2020. Recalling firm: Mercedes-Benz USA, LLC; 2020 Mercedes-Benz C 300 | 2020 Mercedes-Benz E 450 | 2020 Mercedes-Benz E 350 | 2020 Mercedes-Benz Amg Gt63s | 2020 Mercedes-Benz Glc 300 | 2020 Mercedes-Benz Amg E53 | 2020 Mercedes-Benz Amg C43 | 2020 Mercedes-Benz Amg C63 S | 2020 Mercedes-Benz Amg Cls53 | 2020 Mercedes-Benz Amg Glc63 | 2020 Mercedes-Benz Amg Gt63 — Communication.
What's the hazard
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
What to do
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- C 300
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2020 MERCEDES-BENZ C 300 | 2020 MERCEDES-BENZ E 450 | 2020 MERCEDES-BENZ E 350 | 2020 MERCEDES-BENZ AMG GT63S | 2020 MERCEDES-BENZ GLC 300 | 2020 MERCEDES-BENZ AMG E53 | 2020 MERCEDES-BENZ AMG C43 | 2020 MERCEDES-BENZ AMG C63 S | 2020 MERCEDES-BENZ AMG CLS53 | 2020 MERCEDES-BENZ AMG GLC63 | 2020 MERCEDES-BENZ AMG GT63
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Mercedes-Benz C 300 | 2020 Mercedes-Benz E 450 | 2020 Mercedes-Benz E 350 | 2020 Mercedes-Benz Amg Gt63s | 2020 Mercedes-Benz Glc 300 | 2020 Mercedes-Benz Amg E53 | 2020 Mercedes-Benz Amg C43 | 2020 Mercedes-Benz Amg C63 S | 2020 Mercedes-Benz Amg Cls53 | 2020 Mercedes-Benz Amg Glc63 | 2020 Mercedes-Benz Amg Gt63 — Communication recalled?
Yes. NHTSA published recall 20V068000 on February 10, 2020. Reported hazard: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
What should I do if I have this product?
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C 300.