COMMUNICATION
Published February 10, 2020 · Recall initiated: February 7, 2020
What's the hazard
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
What to do
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- C 300
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2020 MERCEDES-BENZ C 300 | 2020 MERCEDES-BENZ E 450 | 2020 MERCEDES-BENZ E 350 | 2020 MERCEDES-BENZ AMG GT63S | 2020 MERCEDES-BENZ GLC 300 | 2020 MERCEDES-BENZ AMG E53 | 2020 MERCEDES-BENZ AMG C43 | 2020 MERCEDES-BENZ AMG C63 S | 2020 MERCEDES-BENZ AMG CLS53 | 2020 MERCEDES-BENZ AMG GLC63 | 2020 MERCEDES-BENZ AMG GT63
- Risk classification
- V
- Country
- US
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