NHTSANHTSA · Vehicles·Recall number 20V089000

2020 Mercedes-Benz Gle 350 | 2020 Mercedes-Benz Gle 450 | 2020 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz Gls450 | 2020 Mercedes-Benz Gls 580 4matic | 2020 Mercedes-Benz Amg Cla35 | 2021 Mercedes-Benz Gle 350 | 2021 Mercedes-Benz Gle 450 | 2021 Mercedes-Benz Amg Gle63 S | 2021 Mercedes-Benz Gls450 | 2021 Mercedes-Benz Gls580 | 2021 Mercedes-Benz Amg Gls63 | 2021 Mercedes-Benz Amg Gle53 | 2021 Mercedes-Benz Maybach Gls600 — Electrical system: instrument cluster/panel

Published February 18, 2020 · Recall initiated: February 14, 2020

Summary

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What's the hazard

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.

What to do

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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Recall details

Brand: MERCEDES-BENZ
Model: GLE 350
Manufacturer: Mercedes-Benz USA, LLC
Lot: 2020 MERCEDES-BENZ GLE 350 | 2020 MERCEDES-BENZ GLE 450 | 2020 MERCEDES-BENZ CLA 250 | 2020 MERCEDES-BENZ GLS450 | 2020 MERCEDES-BENZ GLS 580 4MATIC | 2020 MERCEDES-BENZ AMG CLA35 | 2021 MERCEDES-BENZ GLE 350 | 2021 MERCEDES-BENZ GLE 450 | 2021 MERCEDES-BENZ AMG GLE63 S | 2021 MERCEDES-BENZ GLS450 | 2021 MERCEDES-BENZ GLS580 | 2021 MERCEDES-BENZ AMG GLS63 | 2021 MERCEDES-BENZ AMG GLE53 | 2021 MERCEDES-BENZ MAYBACH GLS600
Risk classification: V
Country: US

Related recalls

Questions about this recall

Was 2020 Mercedes-Benz Gle 350 | 2020 Mercedes-Benz Gle 450 | 2020 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz Gls450 | 2020 Mercedes-Benz Gls 580 4matic | 2020 Mercedes-Benz Amg Cla35 | 2021 Mercedes-Benz Gle 350 | 2021 Mercedes-Benz Gle 450 | 2021 Mercedes-Benz Amg Gle63 S | 2021 Mercedes-Benz Gls450 | 2021 Mercedes-Benz Gls580 | 2021 Mercedes-Benz Amg Gls63 | 2021 Mercedes-Benz Amg Gle53 | 2021 Mercedes-Benz Maybach Gls600 — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 20V089000 on February 18, 2020. Reported hazard: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.

What should I do if I have this product?

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: GLE 350.

View official NHTSA notice(opens on nhtsa.gov)