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NHTSANHTSA · Vehicles·Recall number 20V183000

2019 Jeep Grand Cherokee | 2019 Dodge Durango — Power train: driveline: differential unit

Published March 26, 2020 · Recall initiated: March 26, 2020

Summary

NHTSA records recall 20V183000, published March 26, 2020. Recalling firm: Chrysler (FCA US, LLC); 2019 Jeep Grand Cherokee | 2019 Dodge Durango — Power train: driveline: differential unit.

What's the hazard

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

What to do

Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

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Recall details

Brand
JEEP
Model
GRAND CHEROKEE
Manufacturer
Chrysler (FCA US, LLC)
Lot
2019 JEEP GRAND CHEROKEE | 2019 DODGE DURANGO
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Jeep Grand Cherokee | 2019 Dodge Durango — Power train: driveline: differential unit recalled?

Yes. NHTSA published recall 20V183000 on March 26, 2020. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

What should I do if I have this product?

Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: JEEP. Model: GRAND CHEROKEE.

View official NHTSA notice(opens on nhtsa.gov)