2019 Jeep Wrangler | 2019 Chrysler Pacifica | 2020 Jeep Gladiator | 2019 Jeep Renegade | 2019 Ram 2500 | 2020 Chrysler Pacifica | 2020 Jeep Renegade | 2020 Ram 3500 | 2019 Ram 3500 | 2019 Ram 1500 | 2019 Jeep Grand Cherokee | 2020 Jeep Wrangler | 2020 Ram 1500 | 2020 Ram 2500 | 2019 Dodge Durango | 2019 Dodge Challenger | 2020 Jeep Cherokee | 2020 Dodge Durango | 2020 Jeep Grand Cherokee — Back over prevention: sensing system: camera
Published April 2, 2020 · Recall initiated: September 10, 2020
Summary
NHTSA records recall 20V191000, published April 2, 2020 and initiated September 10, 2020. Recalling firm: Chrysler (FCA US, LLC); 2019 Jeep Wrangler | 2019 Chrysler Pacifica | 2020 Jeep Gladiator | 2019 Jeep Renegade | 2019 Ram 2500 | 2020 Chrysler Pacifica | 2020 Jeep Renegade | 2020 Ram 3500 | 2019 Ram 3500 | 2019 Ram 1500 | 2019 Jeep Grand Cherokee | 2020 Jeep Wrangler | 2020 Ram 1500 | 2020 Ram 2500 | 2019 Dodge Durango | 2019 Dodge Challenger | 2020 Jeep Cherokee | 2020 Dodge Durango | 2020 Jeep Grand Cherokee — Back over prevention: sensing system: camera.
What's the hazard
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors.
What to do
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
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Recall details
- Brand
- JEEP
- Model
- WRANGLER
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2019 JEEP WRANGLER | 2019 CHRYSLER PACIFICA | 2020 JEEP GLADIATOR | 2019 JEEP RENEGADE | 2019 RAM 2500 | 2020 CHRYSLER PACIFICA | 2020 JEEP RENEGADE | 2020 RAM 3500 | 2019 RAM 3500 | 2019 RAM 1500 | 2019 JEEP GRAND CHEROKEE | 2020 JEEP WRANGLER | 2020 RAM 1500 | 2020 RAM 2500 | 2019 DODGE DURANGO | 2019 DODGE CHALLENGER | 2020 JEEP CHEROKEE | 2020 DODGE DURANGO | 2020 JEEP GRAND CHEROKEE
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Jeep Wrangler | 2019 Chrysler Pacifica | 2020 Jeep Gladiator | 2019 Jeep Renegade | 2019 Ram 2500 | 2020 Chrysler Pacifica | 2020 Jeep Renegade | 2020 Ram 3500 | 2019 Ram 3500 | 2019 Ram 1500 | 2019 Jeep Grand Cherokee | 2020 Jeep Wrangler | 2020 Ram 1500 | 2020 Ram 2500 | 2019 Dodge Durango | 2019 Dodge Challenger | 2020 Jeep Cherokee | 2020 Dodge Durango | 2020 Jeep Grand Cherokee — Back over prevention: sensing system: camera recalled?
Yes. NHTSA published recall 20V191000 on April 2, 2020. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors.
What should I do if I have this product?
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: JEEP. Model: WRANGLER.