2019 Ram 3500 | 2019 Ram 2500 | 2020 Ram 2500 | 2020 Ram 3500 — Structure
Published April 9, 2020 · Recall initiated: April 9, 2020
Summary
NHTSA records recall 20V207000, published April 9, 2020. Recalling firm: Chrysler (FCA US, LLC); 2019 Ram 3500 | 2019 Ram 2500 | 2020 Ram 2500 | 2020 Ram 3500 — Structure.
What's the hazard
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What to do
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Get an email if RAM has another recall
Free. We only write when there's a new recall that matches. Unsubscribe in one click.
Recall details
- Brand
- RAM
- Model
- 3500
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2019 RAM 3500 | 2019 RAM 2500 | 2020 RAM 2500 | 2020 RAM 3500
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2025 Ram 1500 | 2026 Ram 1500 — Back over prevention: softwareSeptember 1, 2026
- NHTSA2026 Ram Promaster Bev | 2026 Chrysler Pacifica | 2027 Chrysler Pacifica | 2026 Chrysler Pacifica Plug-InAugust 14, 2026
- NHTSA2021 Ram 1500 | 2022 Ram 1500 | 2020 Ram 1500 | 2019 Ram 1500 — Seat belts: rear/other: anchorageJuly 30, 2026
- NHTSA2026 Ram 1500 — Exterior lighting: headlightsJuly 1, 2026
- NHTSA2020 Vac-Tron Minicombo | 2018 Vac-Tron Mc 873 Sdt | 2016 Vac-Tron Mc 873 Sdt | 2015 Vac-Tron Mc 873 Sdt |April 9, 2020
- NHTSA2019 Ram 1500 | 2019 Jeep Compass | 2020 Ram 1500 | 2020 Jeep Compass — Visibility: windshield wiper/washer:April 9, 2020
Questions about this recall
Was 2019 Ram 3500 | 2019 Ram 2500 | 2020 Ram 2500 | 2020 Ram 3500 — Structure recalled?
Yes. NHTSA published recall 20V207000 on April 9, 2020. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What should I do if I have this product?
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: RAM. Model: 3500.